|Type of information||Purposes||Legal basis of processing|
|Users' name, address(es) for delivery and billing, telephone numbers, e-mail address(es).||Managing the user's certification and billing. Communicating the status of the application. Confiming and/or querying user details.||Performing our contract with the customer. For the purposes of our legitimate interests in operating this website.|
|The user's name and email address.||Maintaining our user directory for messaging and communication preferences.||
We seek user's consent at the time of order. The user may withdraw their consent at any time by contacting us via our website, by letter, telephone or email to tell us that they no longer wish to be contacted for purposes other than order confirmation.
|Contact telephone (mobile phone and landline) numbers.||Maintaining the ability to contact the customer to discuss details of a training certification.||Enabling the fulfilment of our agreements with the user.|
You have the right to take any complaints about how we process your personal data to the Information Commissioner:
https://ico.org.uk/concerns/ (telephone 0303 123 1113 or 01625 545745)
Information Commissioner's Office Wycliffe House
Water Lane Wilmslow Cheshire SK9 5AF
For more details, please address any questions, comments and requests regarding our data processing practices to our technical support team via email (firstname.lastname@example.org).